Managed IT Services

Keeping Systems Online & Businesses On Track

With a wide range of service offerings we can tailor an IT solution that is right for your business.

Each client is unique, so we pride ourselves on our comprehensive service plans tailored to meet the IT needs of each company we partner with.

Your network and data is critical for your business, and we believe in securing long-term partnerships built on quality of work and trust – that means keeping you online and over-delivering on our services. Learn more about them right here.

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Neutrino Services

Keeping both your systems and your business running at maximum capacity

NeuManaged IT

You’ve got a business to run, and our signature NeuManaged product helps you do just that, giving you the confidence to know that you’re fully covered. It’s a comprehensive but cost-effective solution that gives you unlimited technical support for all your computers, and the software/hardware for a more stabilized IT infrastructure.

From regular updating for optimum performance to complete monitoring for hardware failure and security threats, NeuManaged can reduce your risk of failures and speed your recovery time.

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Included as part of Neu Managed IT

Bring on the questions! Our friendly staff is here to help your team get their IT support issues addressed in our all-inclusive service. By encouraging your users to reach out early and often, Neutrino can keep it’s finger on the pulse of your network and recognize issues happening before they turn into larger ones.

Gone are the days of your staff being worried to report an issue because they are afraid of running up a bill. Give your staff the piece of mind to report issues whenever they occur, knowing that it’s all covered under NeuManaged.

Your network is more than just computers and applications. It’s an interconnected ecosystem of mobile devices, cloud-based server applications, printers, laptops and users. And it’s Neutrino’s job to be able to constantly evaluate and fine tune it. This is why our engineering team supports the entire network stack, from end user questions on their laptops, to network and wireless reconfiguration and management, to server provisioning and support. An IT firm’s operations hinges on the effectiveness of its help desk operation. For at the end of the day, no matter how much value an IT provider brings to the table in the form of strategic advice, if your employees are left in the lurch when they require Outlook help, their printer isn’t responding, or their phone is not syncing, productivity plummets and unnecessary expenses soar. The Neutrino help desk is designed around one simple premise: helping clients resolve issues in the quickest and most effective manner possible so they can get back to working. That means fast access to consultants who can get you back up and running quickly. Not just during business hours, but every hour of every day all year round because you never know when you’ll need help.

Not all issues can be fixed remotely, which is why Neutrino has engineers on standby to come down and work with your team to provide “hands on” resolution and installations. Sometimes the end users need a personal approach, which is why we want to include it as part of Neutrino’s promise to provide 100% client satisfaction.

Your company relies on technology. From everyday tasks to launching new initiatives, IT plays an increasingly critical role in determining the success of today’s business. Creating a thorough IT budget allows your business to better understand costs and how IT dollars are allocated, but more importantly it prompts meaningful discussion of how the vehicle of technology can and should be used to drive growth and reach your objectives.

Protect all of your information. All the time. Every NeuManaged client receives (free of charge) a complete backup solution that eliminates virtually all of the shortcomings of existing backup technologies. The entire contents of your server is backed-up multiple times a day to the Neutrino Backup Appliance automatically, without requiring any of your employees to waste time changing tapes. Should your server experience hardware failure and require replacement parts, the Neutrino Backup Appliance can temporarily act as your server, replicating all of the functions of your server until replacement parts arrive. It is equivalent to purchasing a spare machine for each of your servers, but without the capital expense. Can your current backup solution do that?

For those firms which demand additional protection, the Neutrino Backup Appliance can be configured to backup all of your data to multiple secure offsite facilities, thereby protecting your data from physical disasters such as office fires and sprinkler damage. This is all done automatically, without any intervention required on your part. We believe backup solutions should not only protect all of your information, but it should also protect your business functions.

Unlike other providers that use a single product to protect your users, Neutrino uses a blended approach to protect and mitigate issues that arise from malware and phishing. After rigorous annual vendor testing, Neutrino chooses the best of breed anti-malware software for our client base that addresses the current threats in the wild. This keeps your network protected by using tools of the future, and not of the past.

In today’s world, email is one of the easiest ways for an attacker to slip through your network’s defenses. Neutrino’s Email Protection services block over 99% of unwanted mail and viruses, keeping your network protected from outside threats. Simple for users to use, yet powerful enough to stop threats, let Neutrino’s filters block issues in real time so your users can stay productive and not have to wade through junk mail folders and useless garbage in their inboxes.

At Neutrino Networks, security isn’t just an afterthought – it’s a core part of our own business. We bring that same philosophy to our client networks by making it an integral part of the way we support the network. Firewall management and updating is included as part of the NeuManaged service, so you know that your devices are always kept up to date. On request, Neutrino will also work with your legal team to create security policies for the users, and meet regularly to train your end users with current best practices.

Many jobs are 9 to 5, but Neutrino’s is 24/7/365. We are not just monitoring the network, but are available for any questions you have, any time of the day.

On-Demand IT

Get the coverage and services you need right when you need them. With this “pay-as-you-go” approach, our clients will receive customized IT services based on their specific needs. Available around the clock to fit your schedule, Neutrino Hourly helps keep you at the top of your game 24x7x365. In addition to receiving our hourly IT support services, our clients can choose to select to enhance their network by adding these additional services on as needed basis.

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Optional Services To Choose From

In addition to receiving our hourly IT support services, Our clients can choose to select our some of our other premium services.

Protect all of your information. All the time. Every NeuManaged client receives (free of charge) a complete backup solution that eliminates virtually all of the shortcomings of existing backup technologies. The entire contents of your server is backed-up multiple times a day to the Neutrino Backup Appliance automatically, without requiring any of your employees to waste time changing tapes. Should your server experience hardware failure and require replacement parts, the Neutrino Backup Appliance can temporarily act as your server, replicating all of the functions of your server until replacement parts arrive. It is equivalent to purchasing a spare machine for each of your servers, but without the capital expense. Can your current backup solution do that?

For those firms which demand additional protection, the Neutrino Backup Appliance can be configured to backup all of your data to multiple secure offsite facilities, thereby protecting your data from physical disasters such as office fires and sprinkler damage. This is all done automatically, without any intervention required on your part. We believe backup solutions should not only protect all of your information, but it should also protect your business functions.

Unlike other providers that use a single product to protect your users, Neutrino uses a blended approach to protect and mitigate issues that arise from malware and phishing. After rigorous annual vendor testing, Neutrino chooses the best of breed anti-malware software for our client base that addresses the current threats in the wild. This keeps your network protected by using tools of the future, and not of the past.

In today’s world, email is one of the easiest ways for an attacker to slip through your network’s defenses. Neutrino’s Email Protection services block over 99% of unwanted mail and viruses, keeping your network protected from outside threats. Simple for users to use, yet powerful enough to stop threats, let Neutrino’s filters block issues in real time so your users can stay productive and not have to wade through junk mail folders and useless garbage in their inboxes.

Our view of network management is proactive, not reactive. Most other IT providers only support your servers and network when there is something noticeably wrong; when it stops responding, fails due to hardware problems, or ceases running an application your business depends on. Not being satisfied with delivering support in this manner, Neutrino incorporates a more proactive stance.

We provide hardware monitoring for your servers and equipment to try and catch hardware failures before they impact your business, security patching to make sure your operations are protected from prying eyes, and performance optimization so that your server investment is operating at peak efficiency delivering a better computing experience for your employees all included at no-charge. Every member of our server team is thoroughly trained in all aspects of effective server management backed by years of direct hands-on experience designing, implementing, and maintaining server solutions.

Don’t rely on firms that only promise to fix your server when it breaks; benefit from a team of experts that view your server-based functions as an indispensable part of your business operations and continually go the extra mile to monitor, protect, and assure limited downtime. At Neutrino, server support is proactive, not reactive.

Building an effective and secure IT network requires both preparation and creativity. During this process, we take the time to listen to your business’ needs and develop a personalized IT blueprint that lays the foundation to a successful road ahead.

However, selecting the right technology equipment is only part of your IT solution. Getting the most out of your investment requires proper configuration and integration with other systems. Our engineers use best-practice methodologies for data security, network design, and system virtualization to provide efficient, affordable, and streamlined planning solutions.

Staffing Services

It takes a great team to find a great team. When filling your bench, trust Neutrino to gather a seasoned roster of skilled specialists. The full process is built around the specifics you require, from budget and timeline to skill levels. Our professionals are carefully vetted and are prepared to support your staff and secure the network.

  • Fast mobilization
  • Exclusive IT coverage or choose to have our team complement your existing IT staff
  • Flexible costs
  • Get access to a full team of qualified professionals and other IT resources
  • Save time and costs of hiring a regular employee
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Staffing Services To Choose From

VCIO & IT Director

Fulfilling the role of the IT captain, Neutrino will work with decision-markers to oversee the management, strategy and implementation of IT solutions tailored for the specific needs of your business.

  • Reduced HR costs
  • Benefit from the collective knowledge of a team who oversees hundreds of networks
  • Top-notch technical abilities with true business acumen
Helpdesk & System Administration

Tech support: it’s the touchstone for keeping IT running smoothly, and it’s one area where our team outshines the competition. Whether an in-house IT team needs an extra pair of hands, or your business would prefer to be fully outsourced, Neutrino can provide your users with 24×7 computer, server, email and network support.

  • Reduced training and hiring costs
  • On-demand IT support and project assistance
  • Choose to have us work remotely, onsite or on a hybrid support plan
  • Around the clock help, take comfort in knowing there will be no gaps in support services